Frequently asked questions
We value your inquiries and feedback, and to better assist you, we have compiled a list of frequently asked questions (FAQ) that address the most commonly raised concerns. We understand that these questions are important to many of our customers, so we have gathered them here for your convenience. Browse through this section to find answers to some of the most common inquiries we receive. If you have any additional questions or require further assistance, please don’t hesitate to reach out to our dedicated customer support team.
How long does it take to receive my order?
Deliveries typically take 1-5 days.
Do you deliver nationwide?
Yes, we deliver to all locations within the country.
How much does delivery cost?
Delivery is free of charge.
Do you offer door-to-door delivery?
Yes, we provide door-to-door delivery service. Additionally, we also offer delivery via PEP (Paxi) for your convenience.
Can I pay for my order upon delivery (Cash on Delivery)?
No, we currently do not offer Cash on Delivery as a payment option. However, we provide various secure online payment methods for your convenience.
Do you have a physical store in my area?
We operate as an online shop and do not have physical stores. However, we deliver our products anywhere in the country at no additional cost to you.